Adapted from original article: Simon&Baker Travel Review
Overall impression
Over the years we have stayed at this Western Cape hotel named for the Steenberg Mountains, part of the Constantia Berg Mountain Range, three times and each time has been more rewarding than the previous one. On our last summer time visit we stayed at the two-story Khoi Khoi Suite with a private pool, one of three Heritage Suites. The accommodations and facilities were outstanding. Our most recent stay exceeded our expectations.
Room
The handsome suite was one of three Heritage Suites, offering the highest level of luxury on the vineyard estate. Named for the Khoikhoi, the first inhabitants of the Cape area, the two story suite was steps away from and directly across the garden from Gorgeous by Graham, the hotel’s new bubbly bar.
Amenities
Luxury features specific to the suite included a vineyard fronting location, entrance lobby, under floor heating, guest restroom, lounge, dining room, open plan kitchen, original artwork, fireplace, oversized work desk, Frette Egyptian linen and duvets, multi-media stereo system, iPod station, wireless email and internet access, fax machine, multi-line phone system, PC data and power outlets, oversized bathrobes, slippers, extra length and width king size beds, professional style hairdryer, Mirror TV in lounge, flat screen TV in bedroom, individual heat and air conditioning system, smoke detectors and sprinkler system, bathroom with walk-in shower, mini TV, mist-free mirrors and lighted magnifying mirrors, audio entertainment system, complimentary in-room refreshment bar (including water, Steenberg Wine, soft drinks, local alcoholic beverages etc), and complimentary laundry service.
Service
Staff had enquired about our preferences in advance and booked dinner and spa reservations for us prior to our arrival. Service was personalized and outstanding thanks to staff that were friendly, helpful, and service oriented.
Restaurants and Meals
Every afternoon during our stay we received complimentary canapes delivered to our suite at the time of our choosing. The chef sent two trays: one with green and black olives and a variety of nuts of nuts, and another with bite size snacks which varied daily. One day there were freshly made figs, brie and jam, and fried rice balls in a sweet sauce.
Other
The hotel had the received the 2011 Conde Nast US Readers’ Choice Awards, Top 100 and Number One Hotel in Africa, Tripadvisor Travellers Choice 2011, Best Luxury Hotel in Africa Tripadvisor, and Travellers Choice 2006 to 2010 Top 10 Best for Luxury in Africa. There was a worm farm on the property and the farm relied on biodiversity principles.
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